Terms and Conditions

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Prime Plumbing Inc. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at primeplumbingdrains@gmail.com. You can opt out at any time by replying STOP.

Opt-In Language:

Prime Plumbing & Drains will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.

Types of Messages
You can expect to receive informational messages that may include, but are not limited to:

• Appointment reminders
• Service notifications and updates
• Account-related messages, such as payment reminders or billing information
• Other important communications regarding your services

Message Frequency Disclosure
The frequency of messages may vary based on the services you have selected or the nature of your interaction with us. For example, appointment reminders may be sent more frequently around scheduled service dates, while other messages may be sent as needed. We will not send unsolicited marketing messages without your consent.

Message and Data Rates May Apply
Message and data rates may apply to any text messages sent to or from your mobile device, depending on your mobile plan. Please contact your mobile carrier for more information about their rates.

Customer Support Contact Information
If you need assistance or have any questions about the messaging service, reply “HELP” to any of our messages, or contact us directly by email at primeplumbingdrains@gmail.com. Our customer support team will be happy to assist you.

Opt-Out Instructions
You can opt out of receiving future text messages at any time. To unsubscribe, simply reply “STOP” to any of our messages. After opting out, you will no longer receive text messages unless you opt back in. Please note that you may still receive transactional messages related to your current service request.

Consent
By providing your mobile number and agreeing to these terms, you are consenting to receive text messages as outlined above. You understand that you are not required to agree to receive text messages to use our services, and you may continue to use Prime Plumbing Inc without subscribing to text message communications.

Changes to These Terms
Prime Plumbing Inc reserves the right to modify or update these Messaging Terms & Conditions at any time. Any changes to these terms will be communicated to you, and your continued receipt of messages from us will constitute your acceptance of such changes.

Privacy
Your privacy is important to us. We will never sell or share your mobile number with third parties without your explicit consent. For more information, please review our privacy policy.